Most organisations are paying for far more Microsoft capability than they use. We build business apps, automate the workflows still being done by hand, connect the systems that do not talk to each other, and turn the reporting into something a board can read — inside the environment your team already knows and your IT policy already allows.
Diagnosis first
We do not quote until we understand what is actually going wrong. The first conversation is free, and it ends with a clear recommendation and a realistic figure — not a sales follow-up.
Three systems. The same figures. Typed in three separate times.
Spreadsheets passed around by email, approvals chased by hand, and a workaround that has survived another year because it just about works. The tools that would end all of it are already licensed, and already approved by your IT team.
It happens for understandable reasons. Nobody owns the platform, so it never gets configured beyond email and documents. The people who can see the process problem are not the people who could build the fix. Anything that looks like a new system triggers a procurement conversation, so the workaround survives another year.
Building inside Microsoft removes most of that friction. There is no new supplier to assess, no new place your data goes, and no new login for staff to forget. It is not the right answer for everything — heavy, high-volume or highly bespoke systems belong in a proper software build, and we will say so — but for internal process work it is very often the fastest route to something genuinely useful.
The work itself
Built in your own tenant, under your own data-protection and retention policies, using the licences you hold. We document the configuration so your IT team or another supplier can maintain it.
The form, register or tracker that a department needs and IT has not had capacity to build: requests, inspections, assets, onboarding, incidents, room and equipment bookings. Available on desktop and phone to the staff who need it and nobody else.
Approvals that route themselves, notifications that fire on the right event, and the nightly routine nobody should be doing by hand. The chasing email becomes a status everyone can see.
Getting your finance system, HR system, website, e-commerce and Microsoft environment to agree. A figure entered once, appearing everywhere it is needed, with an error report rather than silent failure.
Document control that survives contact with real staff: a structure people can navigate, permissions that reflect who should see what, retention that satisfies your policy, and version history instead of eleven files with FINAL in the name.
Reporting built from your live data rather than assembled by hand each month. One version of each figure, defined and written down, with the definition visible next to the number.
A configuration review before anything is built on top of it, and a written record of what exists afterwards. This is what keeps a useful internal app from becoming next year’s undocumented dependency.
Stage by stage
Every stage ends with something written and a decision that belongs to you. Nothing proceeds on an assumption we have not put in front of you.
The full seven-stage delivery method, with the deliverable at each stage
Ownership
Everything we make is handed over in full — the files, the code, the accounts, the documentation. Most clients stay with us because the working relationship earns it, not because anything is held back.
Before you email
Answered plainly, so you can rule us in or out without a meeting. If the answer you need is not here, ask — we will give you the same straight answer by email.
Sometimes, and we state it in the scope before you commit rather than after. A great deal can be done on standard Microsoft 365 licensing. Where a premium licence is genuinely needed we say what it costs per user and let you weigh it against a different approach.
By involving them from the review onwards and building to their standards. Nothing leaves your tenant, no new supplier holds your data, and we hand over a written configuration record so they are never maintaining something undocumented.
For internal process work it is often better value and faster to deliver. For high volume, complex logic, public-facing use or anything needing precise control of performance and interface, a bespoke build is the right answer. We tell you which one you are looking at during the review, before you have spent anything.
That is exactly the risk the governance stage addresses. Ownership, dependencies and configuration are written down, and your team is trained. It should not depend on one person — including one person at our end.
Yes. A review and a rebuild of the fragile parts is common work, and cheaper than starting over. We will tell you which parts are worth keeping.
Yes, with a stated response time — or your own IT team can maintain it from the documentation. It is never a condition of the build.
Send a short outline of the work, your timeline and a budget range if you have one. We will come back with a written scope, an honest view of the risks, and a price.
Got a problem to solve? Tell us in a sentence — we reply within three working days.
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