Young Futures Digital
A working session in a plain London studio at dusk: one person standing at the end of a long desk explaining a printed layout while two colleagues review it on a laptop.
London · Software, design & brand studio

Bring us the problem. We’ll build the solution.

Bespoke software, websites and web apps, Microsoft business solutions, graphic design and marketing campaigns for businesses, public bodies and charities. We diagnose the operational problem first — stock that never matches, deliveries that vanish between systems, the process held together by one person’s spreadsheet — then build precisely what fixes it.

Get a free quote See what we build

Seven documented stages — and what you receive at each one

■ 00 Written scope and a fixed price before any work begins London EC1V · UK-wide delivery
■ Operating commitments Written into every engagement — not marketing claims
  • 7 Delivery stages Each one ends with a written deliverable you sign off before we move on.
  • 3 Working days Our reply window on any enquiry — from a person, not an autoresponder.
  • 1 Senior team The people you brief are the people who build it. No account layer, no handover to juniors.
  • 45 Minutes, free A scoping call at no cost, with the senior team. We put the fix in writing before a price is discussed.
01 The approachDiagnose first · Build second

Where most projects fail

Technology projects go wrong at the diagnosis, not the build.

So we start with the problem, in your words. Then we write down what we believe is actually wrong, what we would change, what it will cost and how long it will take — and you decide whether to proceed. No discovery invoice for a document you cannot use.

Step oneA conversation about the operational problem — what breaks, how often, and what it costs you in time or lost stock.Free · 45 min
Step twoA written diagnosis and scope: the fix, the stages, the price, the timescale, and what we will not do.Fixed deliverable
Step threeYou approve it, ask us to change it, or take it no further — with a clear recommendation from us either way.Your decision
ThenBuild, test, launch and handover — with your team trained and the documentation written as we go.Signed off in stages

Sometimes the right answer is built on the Microsoft licences you already pay for — not a system that earns us a bigger invoice.

The recommendation you get is the one we’d take ourselves
02 What we buildSix service families

Capability

One studio, the whole job.

Software, web, the Microsoft stack, graphic design, campaigns and training — scoped individually, delivered by one senior team, quoted as one project. No subcontractor chains, no three suppliers blaming each other.

01

Bespoke software & business systems

Built around how you actually work and integrated with the systems you already run — not bent to fit someone else’s product.

  • Stock & inventory
  • Logistics
  • Bookings
  • Quoting
  • CRM
  • Internal tools
02

Websites & web applications

Fast, accessible sites that are written to convert, and logged-in web apps for the work that happens behind them.

  • Marketing sites
  • E-commerce
  • Portals
  • WCAG 2.2 AA
03

Microsoft Business Solutions

Get value from the Microsoft 365 licences you already pay for: apps, automated workflows and reporting on your existing data.

  • Business apps
  • Workflow automation
  • Integration
  • Reporting
04

Mobile & product development

Native and cross-platform apps taken from concept through testing to the app stores, with the release process documented.

  • iOS & Android
  • Beta testing
  • Store release
05

Graphic design & reports

An experienced design team for annual reports, logos, posters, bulletins, manuals, guides and invitations — with easy-read and youth-friendly versions designed alongside.

  • Annual reports
  • Logos
  • Easy read
  • Posters
  • Manuals
06

Brand & marketing campaigns

Identity systems and campaigns designed end to end — concept, look, words and every asset needed to run it across social, print and out-of-home.

  • Identity
  • Campaigns
  • Social
  • Out-of-home
07

Training & workshops

Practical sessions for staff on the systems we build, and online-harms and AI-risk workshops for young people.

  • Staff training
  • Online harms
  • Youth workshops
Three colleagues at a shared studio desk, one pointing at a monitor while another works on a laptop, notebook and mugs on the table.

■ The build — delivered in reviewable increments, documentation written as we go

03 Problems we solveProblem → Build

In practice

Send us the problem, not a specification.

These are the sentences clients actually open with. If yours sounds like one of them, we have built the fix before.

“Stock never matches”One stock system with barcode scanning, live counts and low-stock alerts — connected to your ordering and your accounts package, so the number on the screen is the number on the shelf.Stock control
“Deliveries vanish”Logistics tracking that puts orders, drivers and customers in one view, with proof of delivery and automatic notifications instead of three systems and a phone call.Logistics
“It’s all in a spreadsheet”The process one person keeps alive in Excel, rebuilt as a system with permissions, an audit trail and no single point of failure when they are on leave.Internal tools
“Quoting takes hours”Quote and job management that produces a consistent, priced document in minutes and tracks it through to invoice.Quoting & jobs
“We pay for Microsoft 365 and barely use it”Business apps, automated approvals and reporting built on the licences already on your bill — often the cheapest route to a working system.Microsoft 365
“The website doesn’t convert”A rebuild that is fast, accessible and written to be found and acted on — measured against enquiries, not compliments.Web
“The annual report is due”Full design and layout of an end-of-year or evaluation report from your raw copy and figures — charts drawn properly, an easy-read and a youth-friendly version designed alongside it, print-ready artwork at the end.Reports
“Nobody reads our documents”Plain-English rewriting plus easy-read, large-print and youth-friendly versions of the material you already have, so the same information actually reaches the whole audience.Easy read
“We have a campaign and no assets”Campaign concept, identity and every asset needed to run it — social, out-of-home, print and email — delivered as a scheduled set your team can put out without coming back to us.Campaigns

Describe your problem

04 How we workSeven stages · Written deliverables

Method

You always know which stage you are in.

Every stage ends with something written that you sign off. Change requests go through a documented process, not a phone call — which is how budgets stay where they started.

  1. 01DiscoveryThe problem, the constraints, the people affected.
  2. 02Scope & quoteWritten fix, stages, price and timescale. You approve it.
  3. 03DesignScreens and flows reviewed with the people who will use them.
  4. 04BuildDelivered in reviewable increments, not one silent block.
  5. 05TestAccessibility, security and real-data testing before launch.
  6. 06LaunchMigration, training and a rollback plan that exists in writing.
  7. 07SupportNamed response targets in the agreement, not implied.

Read the full delivery method

05 Who we work with10 sectors

Designed for

Businesses, public bodies and charities.

The same senior team builds for family firms and for public institutions. What changes is the paperwork: fast written scopes for businesses; governance, DPIAs, accessibility and procurement documentation for the public sector, prepared before they are asked for.

  • 01SMEs & family businesses
  • 02Logistics & distribution
  • 03Retail & e-commerce
  • 04Trades & construction
  • 05Professional services
  • 06Local authorities & councils
  • 07Schools & colleges
  • 08NHS trusts & health
  • 09Housing associations
  • 10Charities & youth services
06 Social impactOur own strand
A whiteboard covered in handwritten notes and coloured sticky notes, an arm reaching up to add another, cropped at the shoulder.

Beyond client work

Technology that makes young people safer

We run an independent social-impact strand: safety technology for women, girls and young people, and online-harms education delivered in schools, youth services and community settings across the UK.

It is why data protection, accessibility and safeguarding discipline run through everything else we build — including the commercial work.

Read about our social impact

07 For buyersProcurement · Contracts · Risk

Straight answers

The questions buyers ask us first.

Answered here rather than after three meetings. If a straight answer rules us out, that is a useful outcome for both of us.

Q1 What does a project typically cost?

It depends entirely on the problem, which is why we scope before we price. What we will commit to: a written scope with a fixed price or a stated day rate before any work starts, and no charges that were not in that document. Smaller Microsoft-based solutions and website projects are typically the lowest-cost route; full bespoke systems sit well above that. We will tell you which band you are in during the first conversation.

Q2 Who owns the code and the data?

You do. Intellectual property in the work we build for you transfers to you on final payment, and we hand over source code, documentation and access to the hosting and accounts involved. You are never locked in to us as a supplier — another developer can pick the work up.

Q3 How do you handle data protection and accessibility?

UK GDPR by design and WCAG 2.2 AA as the standard, not an upgrade. We minimise what a system collects, document lawful basis and retention, and support DPIAs where a public body needs one. Accessibility is tested before launch rather than promised in a proposal.

Q4 How does a public body engage us?

Direct award below threshold, written quotation, or open tender — whichever your standing orders require. We are not on a framework, so most work comes through the first two routes, and we complete whatever supplier onboarding and processor terms your finance team needs.

Q5 What happens if the project changes halfway through?

Change requests are written down, priced and approved before they are built. That is the whole mechanism that stops a fixed price quietly becoming an open one. If a change makes the original plan the wrong plan, we will say so.

Q6 How quickly can you start?

We reply to any enquiry within three working days and can usually hold the first scoping conversation the same week. Build start depends on current commitments — we will give you a real date rather than an optimistic one.

Delivery methodSeven stages, each with a written deliverable and a decision point.Read it
StandardsData protection, accessibility, safeguarding and security commitments in full.Read them
Social valueOur independent youth-safety strand, and how it informs commercial work.Read more

Start here

Tell us the problem. We’ll reply with a plan.

A sentence is enough to start. No forms into a void — this goes straight to the people who would do the work, and we answer within three working days.

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