What we do
Their experiences shape what we design, so the software works for the people it is meant to help, not just the organisations that buy it. We work in schools, pupil referral units and youth settings, so we hear directly from young people most software companies never meet.
Six ways we help organisations tackle social challenges, each one shaped with the people it affects.
Need a clearer picture of what is happening in your area? Our secure data interface brings official data and community insight together as live maps, patterns and trends, so your teams can see where to focus.
See the detailInteractive in-person sessions for young people in schools, pupil referral units and youth settings, plus training for the staff who support them. We cover grooming, sextortion, deepfakes and more, in language young people actually use.
Book trainingGot a social challenge an off-the-shelf product cannot solve? We design and build the right tool with the people it affects, from case management and referrals to partner portals.
Start something newWant to know whether your programme is making a difference? We build tools that measure outcomes consistently across providers and show funders and communities what is changing.
Discuss evaluationWant young people to shape your service, not just review it? We run paid, safeguarded co-design sessions and show participants what changed because of them.
See our approachWe work alongside funders, councils and charities on pressing social issues, bringing technical delivery, responsible data and the voices of young people to the table.
Explore a partnership
Different visitors bring different first questions. Here is where each conversation usually starts.
Can this improve safety or reveal local need without creating risk? Start with outcome, data provenance, safeguarding, accessibility and procurement readiness.
Discuss a local challengeWill this help people and fit our service capacity? Start with plain benefit, implementation support, staff training and data boundaries.
Talk about an existing toolIs the work community-shaped, additional and capable of learning? Start with participation method, theory of change, legal status, partnership route and evidence plan.
Talk about fundingWill people like me be respected, protected and paid for meaningful input? Start with plain language, privacy, safeguarding, opportunities and feedback on what changed.
See opportunitiesCan the insight be interpreted responsibly? Start with method, sample limitations, source labels, confidence, bias controls and governance.
Discuss an insight projectUse an existing tool, build something new or partner with us. Whichever route you choose, the people affected are involved from the start, and funding and governance are clear from the first conversation.
Use an existing YFD product in your organisation, borough or programme, with setup, training, safeguarding and ongoing support.
Bring us a social challenge that an off-the-shelf product cannot solve. We will define and build the right response with the people affected.
Combine community knowledge, service experience and technical delivery. YFD can contribute co-design, software, responsible data collection, training and learning.
The technical skills we bring to every project, whichever route you choose.
| Mobile apps and web services | Accessible services for phones and browsers, built for older devices and slower connections, with clear support and emergency signposting where relevant. |
|---|---|
| Dashboards and insight tools | Simple views that show source, age, coverage, verification and confidence for every figure, so practitioners can interpret responsibly. |
| Ethical community reporting | Reporting systems with a defined purpose, data minimisation, moderation, duplicate and malicious-report handling and safeguarding escalation designed before launch. |
| Learning platforms and workshops | Interactive safety learning with printed and digital scenarios, facilitator guides and measures that go beyond attendance. |
| Integrations | Connecting new services to the systems councils and charities already run, without creating another silo or copying data that is not needed. |
| Accessibility | WCAG 2.2 AA as the target for everything we ship, tested with keyboards, screen readers, zoom and people with access needs. |
| Training and implementation support | Practical training for frontline practitioners and community organisations, plus onboarding, documentation and a named support route. |
| Evaluation support | Help choosing measures before claims are made, separating participant feedback from independently measured outcomes. |
Early due diligence should not need a meeting. Our procurement and trust page sets out legal, insurance, safeguarding, privacy, security, accessibility, environmental and commercial information. Implementation, training and support arrangements are written into every agreement.
Tell us what is happening, who it affects and what needs to change. We will help you choose a route before anyone talks about technology or budget.
We reply within three working days.
Social value built into every project
Every project should leave something good behind for the community it serves. We agree specific, measurable commitments with you rather than general claims, aligned with the themes in the government’s Social Value Model (PPN 002).