Come together
Technology that helps communities and services share knowledge and shape solutions together.
Impact
The change we are working towards.
This page sets out what we are trying to change, what we commit to along the way and how we measure it, so every result we publish can be checked.
The outcomes we work towards
In proposals we name the outcome a specific project materially delivers rather than claiming all four.
Help young people thrive
Safer experiences, stronger skills and clearer routes into paid opportunity.
Live healthier lives
Easier access to useful support, and services that respond earlier.
Be environmentally sustainable
Low-carbon software, renewable hosting and tools that support local access and fewer journeys. Our climate pledges.
Theory of change
Each level is a step we expect to see before the next. We distinguish reach, activity, experience, behaviour, service change and long-term outcomes, and we do not claim a later level on the evidence of an earlier one.
| Need | Young people and communities face online harm, unsafe public spaces, fragmented support and limited influence over service decisions. |
|---|---|
| Inputs | Technology, community relationships, practitioner expertise, public data, responsible governance and youth participation. |
| Activities | Co-design, software delivery, training, ethical community reporting, service integration and learning. |
| Outputs | Products used, sessions delivered, people paid, reports processed, practitioners trained and referrals made. |
| Short outcomes | Greater knowledge, confidence, access, representation and visibility of local need. |
| Medium outcomes | Service changes, earlier support, improved journeys, stronger skills and more accountable local decisions. |
| Long outcome | Safer lives, stronger communities and better local services. |
Measurement set
Measures are chosen before claims are made. Each domain starts with what can be counted honestly and matures towards outcomes that need a stronger design.
| Domain | Start with | Later maturity |
|---|---|---|
| Participation | People involved, paid hours, representation, influence points. | Governance roles and changes attributable to participation. |
| Safety learning | Knowledge, confidence, intended action, support awareness. | Observed behaviour, help-seeking and sustained change. |
| Access | Task completion, support discovery, accessibility barriers. | Successful referrals and reduced service drop-off. |
| Community insight | Reports by source, coverage, confidence and feedback returned. | Decisions and service changes informed by evidence. |
| Opportunity | Training hours, paid roles, skills gained. | Progression into education, employment or leadership. |
| Environment | Page weight, data storage, processing and travel baseline. | Measured reductions and contract-level outcomes. |
Evidence publication standard
Every figure we publish carries a source, period, denominator, method and limitation, so anyone can check it.
Current position
Our first projects are in delivery. Outcome evidence is published as measurement completes, with the method alongside it. Until then, each claim is labelled as an intended outcome, early learning or commitment.
Labels we use beside claims:
Verified outcomeParticipant feedbackEarly learningIntended outcomeData limitation
- Name the measure and why it matters.
- State the period, population and denominator.
- Describe the method and limitations.
- Separate participant feedback from independently measured outcomes.
- Avoid causal claims unless the design supports them.
- Publish negative or inconclusive learning where it changes practice.
- Never combine unrelated project reach into an inflated headline number.
Youth opportunity budget
Young people who take part in our work are paid for their time and build real skills along the way. Projects can include a ring-fenced youth opportunity budget for paid participation, training, mentoring and practical project experience.
Each project report shows what was committed, what was delivered and what we learned.
Planning an evaluation or an evidence requirement?
Tell us what you need to show, to whom and by when. We will help design measures that can be defended, and we will say clearly what cannot be measured yet.
We reply within three working days.